publication - Apr 20, 2024
changed - Jun 07, 2024
All users encounter difficulties from time to time. In such cases, having a good support team will come in handy. The ability to seek advice from a specialist will help you quickly solve the problem and receive the necessary instructions. Today, we will analyze Betway customer support.
Betway Brief Overview
The Betway company ranks first in Nigeria in popularity. The company’s history goes back more than 15 years, and its audience numbers about 1.8 million people. The company’s main advantage is its work in the regulated markets of Europe and support from Britain, South Africa, and the Isle of Man.
The company is a member of the European Sports Safety Association, the Independent Betting Decision Service, and the Remote Gambling Association and is also accredited by the international agency eCOGRA. The company also works with the Federation of Professional Gamblers, which protects the rights of bettors.
Thanks to the bookmaker’s responsible attitude, bettors highly value its services. There is also a good selection of events and a variety of markets. The odds are all alright, but in this regard, some other platforms are superior to Betway. To know more about the service, read the detailed Betway review in Nigeria.
Customer Support
The bookmaker provides several ways to contact support. Below, we will describe each of them so you can choose the one that suits you best.
Live Chat
This convenient feature is available on the website and app. You need to find the chat icon at the top of the page and click on it. It is the fastest method of communication, allowing you to solve the problem in a few minutes.
Note that if you are not logged in, you must provide your email and phone number registered on the platform.
Messengers and Social Media
It is another way of prompt communication. Support specialists respond quickly on WhatsApp, but on Facebook and Twitter, you will have to wait for a response. Here are the contact details you can use to contact the bookmaker:
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BetwayNigeria
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+2349070071660
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BetwayNigeria
Contact address: Support@betway.com.ng. Describe your question in as much detail as possible and wait for an answer. The processing time for requests received by email is about 24 hours.
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support@betway.com.ng
Call
For telephone consultation, call 07000BETWAY (07000238929). Note that you may be charged according to your carrier’s rates.
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07000238929
Contact Form
You can also submit your questions or feedback through the contact form on the site. To do this, fill out all the fields with your contact information, indicate the subject of the request, and describe the problem in the particular field. The answer will be sent to the email you provided.
Conclusion
Betway offers excellent customer support to its users. Various communication channels allow you to choose the most convenient one. In addition, you will receive advice immediately in live chat and by phone. Thus, this aspect of the bookmaker’s activities is also at its best.
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