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Isa Idowu
Author Isa Idowu
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Merrybet Customer Care Line

publication - Apr 07, 2024

changed - Apr 17, 2024

Have you ever found yourself in a confusing situation without any understanding of what to do next? What if you are in the middle of placing your biggest bet? Keep reading this article to learn the main algorithms for solving such issues.

Merrybet

Merrybet is currently a top betting company in Nigeria. The sportsbook’s users enjoy its impressive collection of sports, competitive odds, and transparent payment systems. Another favorable feature of the bookmaker is its responsive customer support. Users can reach out to the company and receive feedback within 24 hours! To better understand the platform, check out our article about Merrybet, which highlights its primary services and features.

Possible Issues

The most common examples of issues that users can encounter are technical difficulties or struggles with the company’s policies. We can summarize the list of potential problems as follows:

  • The payout procedure takes too long.
  • The deposit sum does not go through.
  • The app does not work.
  • Issues with placing over one bet at once.
  • Bonuses and promotions will not activate.

Whatever the issue is, in most cases, there is very little that bettors can do by themselves. We suggest all users contact the support team for any inquiries.

Customer Support

The Merrybet contact center works from 8 a.m. to 8 p.m. on weekdays. There are 3 main ways of getting in touch with the company’s representatives:

  • 017002030
  • support@merrybet.com
  • 08164387525

The support team is also available from 9 a.m. to 6 p.m. on weekends and holidays. In that way, staff is always regularly available to answer your questions. You can also find a feedback template by navigating to the Contact section of Merrybet’s website. Fill it out by providing personal details and contact information, and you will receive a response quickly!

Final Words

Merrybet is always looking for ways to improve its accessibility and customer service. One of the main ways it stays on top of the Nigerian bookmaker leaderboard is through its responsive and reliable customer care. The support team can be reached by phone or email. Stay updated on all of Merrybet’s features to get the most out of your betting experience!

FAQ

How can I reach customer support?

There are 3 ways to do so:
Phone: 017002030
Email: support@merrybet.com
WhatsApp: 08164387525

Is customer care working on weekends?

Customer care is also available from 9 a.m. to 6 p.m. on weekends and holidays.

How long do I have to wait for a response from the support team?

The waiting time ranges from an hour to a day, depending on the team’s workload.
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